Making the Case for Cisco Collaboration Innovations
Briefing Replays
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Click on each bullet to access the most recent replays. Click the archive link to access older replays.
New Replay! Cisco Unified Communications Manager Business Edition Briefing (Mar 9)
The Cisco product team updates you on collaboration strategies for mid sized business and new announcements in the Cisco Unified Communications Manager Business Edition portfolio.
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Cisco Mobile Collaboration Applications Briefing (Feb 23)
The Cisco product team updates you on the latest Cisco applications for mobile collaboration.
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Cisco Wireless IP Phones and Accessories Update Briefing (Jan 26)
The Cisco product team updates you on the latest Cisco wireless IP phones and accessories.
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Cisco Contact Center Solutions Update Briefing (Jan 12)
The Cisco product team updates you on new capabilities and product roadmap for Cisco Unified Contact Center Enterprise, Cisco Unified Intelligence Center, Cisco Unified Customer Voice Portal, and Cisco Unified Contact Center Express.
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Click Here for the Cisco Unified Contact Center Enterprise and Cisco Unified Intelligence Center Slides
Click Here for the Cisco Unified Unified Customer Voice Portal Slides
Click Here for the Cisco Unified Contact Center Express Slides
Cisco WebEx Mobile Solutions Briefing (Dec 16)
The Cisco WebEx Mobile product team updates you on the latest mobile solutions for Cisco WebEx Meeting Center and product roadmap.
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Cisco Cius Briefing (Dec 2)
The Cisco Cius product managers dive into the product, features and use cases, discuss network readiness, and product direction.
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Cisco TelePresence Update Briefing (Nov 19)
The product team covers new announcements:
- - Cisco Unified Communications Manager as the call control platform for voice and video
- - Cisco E20 IP Video Phone
- - New TelePresence endpoints
- - Personal TelePresence
- - Cisco TelePresence Touch Screen
- - Cloud based solutions
- - Cisco TelePresence Exchange System
- - Cisco TelePresence Directory
- - Immersive experience enhancements
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Cisco Unified Communications Manager Express Portfolio Pre-launch Briefing
(Nov 12)
Engineers and product managers cover the 8.5 releases of:
- - Cisco Unified Communications Manager Express
- - Cisco Unity Express
- - Cisco Unified Survivable Remote Site Telephony (SRST) and Enhanced SRST
- - Cisco Unified Survivable Remote Site Voicemail (SRSV)
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Cisco Unified Communications Network Management Suite Pre-launch Briefing
(Nov 5)
The product team covers:
- - Update on the current 8.0 release and the upcoming 8.5 release
- - The new simplified monitoring paradigm
- - Streamlined change management functions
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Cisco WebEx Meeting Center High Quality Video Pre-launch Briefing (Oct 29)
The Cisco WebEx Meeting Center product experts cover:
- - An overview of the new High Quality Video functionality
- - The technology behind High Quality Video
- - Availability and Video roadmap
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Cisco Unified Communications on the Unified Computing System Pre-launch Briefing (Oct 22)
The UC on UCS product managers and engineers cover:
- - How UC on UCS can benefit your organization
- - Which environments are best suited for UC on UCS
- - Which applications and servers are supported now and in the near future
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Cisco Presence and Unified Communications Clients Pre-launch Briefing (Oct 15)
Cisco product managers provide a product update and roadmap strategy for:
- - Cisco Unified Presence and Cisco Unified Personal Communicator
- - Cisco Unified Communications Integration for Microsoft Office Communicator
Learn from unified communications consultant Marty Parker, as he provides insights on:
- - How to identify organizational workflow communication gaps
- - How to apply the top 5 unified communications use cases to improve work outputs and drive ROI
- - Justifying unified communications and establishing an implementation sequence
- - Unified communications case studies and ROI
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Click Here for the UC Clients Slides
Click Here for the Business Processes Slides
New Cisco Customer Care Solutions Pre-launch Briefing (Oct 
Preview new solutions that can help transform your customer care operation and strategy. Learn about what’s coming out in November and the current plans for releases in 2011. This briefing covers:
- - Cisco Finesse – new agent desktop experience
- - Network-based Multimedia Capture, Processing and Storage – based on Open Recording Architecture
- - Customer Collaboration Platform – enabling social media customer care
- Click Here to Watch the Replay
Cisco Unified Communications Manager 8.5 Pre-launch Briefing (Oct 1)
Preview the new features and capabilities in Cisco Unified Communications 8.5, including Session Management Edition. Get a sneak peak at the current plans for releases 8.6 and 9.0.
