Presence is a real-time indicator of a person’s willingness and availability to communicate
· Typically represented by status: Available, In Meeting, On Mobile, At Lunch, Be Back Shortly, etc.
· Includes details on user’s preferred method to communicate: voice, video or Instant Message
· “Find-Me”, “Follow-Me”, or “Hide-Me”
Integration with Calendaring, Location, and Workflow systems help users automatically keep their Presence status up to date while also creating streamlined business processes
Modes of Operation:
· Cisco Unified Communications Mode
· IM-Only-User Mode
· SIP Proxy Mode
· Microsoft Office Communicator Interoperability mode
| Datasheet | 8.6 | 8.5 | 8.0 | 7.0 | 6.0 | 1.0 | ||
| Release Notes | 8.6 | 8.5 | 8.0 | 7.0 | 6.x | 1.0(3) | 1.0(2) | 1.0(1) |
| Licensing Information | 8.6 | 8.5 | 7.0 | |||||
| Documentation Guide | 8.6 | 8.5 | 7.0 | 6.0 | 1.0(3) | 1.0(2) | 1.0(1) | |
| Compatibility Information | 8.6 | 8.5 | 8.0 | 7.0 | 6.0 | |||
| Install & Upgrade Guide | 8.6 | 8.5 | 8.0 | 7.0 | 6.0 | 1.0(3) | 1.0(2) | 1.0(1) |
| Configuration Guide | 8.6 | 8.5 | 8.0 | 7.0 | 6.0 | 1.0 | ||
| Interoperability Guide | 6.0 | 1.0(3) | 1.0(1) | |||||
| Maintain and Operate Guides | 8.6 | 8.5 | 7.0 | 6.0 | 1.0 | |||
| End User Guide | 8.6 | 8.5 | 8.0 | 7.0 | 6.0 | 1.0(3) | 1.0(1) | |
| System Error Messages Guide | 8.6 | 8.5 | 8.0 | 7.0 | 6.0 | |||
| Operating System Guide | 8.6 | 8.5 | 8.0 | 7.0 | 6.0 | 1.0(3) | 1.0(1) | |
| CLI Reference Guide | 8.6 | 8.5 | 8.0 | |||||
| RTMT Guide | 8.6 | 8.5 | 8.0 | |||||
| Serviceability Guide | 8.6 | 8.5 | 8.0 | 7.0 | 6.0 | 1.0(3) | 1.0(2) | 1.0(1) |
Cisco Unified Presence (PDF – 10 MB)
Cisco Unified Personal Communicator and Unified Presence 8.5 AM Deck (13 MB) (You need to have Cisco Partner level access)
Download Presence Software
Certification:
Cisco Unified Presence Specialist (PRSDI)
Trainings:
Configuring Unified Presence Server E-Learning Module
http://smbitsolutions.wordpress.com/2010/07/01/voiceunified-communications-trianings/
Cisco Unified Presence 8.5 & Workspace Exp Hands-on Lab
https://128.107.89.254
Username: cup-pod8
Password: hip2bsq
Cisco Unified CallManager 5.0 with Presence Live Demo
Cisco Unified Personal Communicator Live Demo
Third-Party Integrations with Cisco Unified Presence
Microsoft Exchange Integration with Cisco Unified Presence Release 7.x
Interdomain Federation with Cisco Unified Presence Release 7.x
MOC Remote Call Control with Cisco Unified Presence Release 7.x
Installing Cisco Unified Presence 7.0(1) on a VMWare Player for Integration with the Cisco Unified Application Environment Release 2.5
Tips and Tricks
Troubleshoot Cisco Unified Presence Server (CUPS) and Microsoft Exchange Integration Issue
Cup6QuickInstall
Cisco Presence Integration with CCM 7x
Cisco Unified Presence Version 6.0
CUPC users are logged in but always shown in “offline” status
Integration Note for Configuring Cisco Unified Presence Release 8.0 with Microsoft Exchange
How to set and collect CUPS traces
How to collect logs for the Cisco Unified Personal Communicator
Tech Tip: CUPS 8.0 and High Availability
Cisco Unified Presence 8.x and ‘Upgrade during Install’
The IP address configuration for the Cisco Unified Presence server is lost when an attempt is made to change it from the OS Platform Administration webpage
Cisco Unified Personal Communicator (CUPC) Photos
CUPC 7.1.1 with 9971
Configuring Basic Presence in Unified Communications Manager 7
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