TelePresence™ Product Expert (TPE) Online CourseAimed at partner’s sales and presales staff, this engaging one day workshop offers an in depth (non-technical) product discussion focused on features, functions, selling points, competitive advantages, and “how to wow” demos of TANDBERG infrastructure and endpoints. Sample case studies will be used to recognize opportunities to sell TANDBERG products, practice deployments in real world customer scenarios, and present our key differentiator; the TANDBERG Total Solution.
Learning Objectives
Achieve a high level understanding of the features, functions, positioning, competitive information (where applicable), and differentiators of TANDBERG products:
- Infrastructure: VCS Control / Expressway & FindMe Feature
- Media Services: ALL Codian products & TANDBERG Content Server
- Management: TANDBERG Management Suite (TMS)
- Platform Solutions: C Series & MXP Codecs
- Personal Endpoints: EX90, E20, 1700 MXP & Movi
- Multipurpose Endpoints: Profile Series (65, 52, 42 & 3000 MXP)
- Industry Solutions: Clinical Presence System & Synch
- Immersive Endpoints: T3 & T1
Prequisites
TelePresence™ Basics
TelePresence Product Expert Online Certificate of Completion
Product Expert TPE – Online e-Learning Lesson Modules
The following lesson modules are presented in the optimal order for learning the concepts and material within. To get started, open a lesson section using the “Start Lesson Here” link and then proceed through the lesson resources and activities in the order presented. As you complete each element, the corresponding segment in the progress bars for that section will change from blue to green in the right column. When the bars are all green, you will have completed the course.
Online e-learning
Online Lesson 1: TANDBERG Management Suite (TMS)
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60 minutes
- Portal Page
- Scheduling
- Monitoring
- Systems Management
- Phonebooks
- Reporting
- TMS Learning Objectives Media Player
- TMS Introduction Media Player
- TMS Portal Page Media Player
- TMS Scheduling using Scheduler Media Player
- TMS Scheduling using Standard Interface Media Player
- TMS Scheduling using Microsoft Outlook Media Player
- TMS Monitoring with Conference Control Center Media Player
- TMS Monitoring using Graphical Monitor Option Media Player
- TMS Systems Management Media Player
- TMS Phonebooks Media Player
- TMS Reporting Media Player
- TMS Learning Recap Media Player
- Video and Telepresence Management Suite Product Page file
- Management Suite Sales Presentation Slideshow
- Management Suite Knowledge Assessment Quiz
- TANDBERG Video Learning Center file
- TANDBERG User Tips file
Online e-learning
Online Lesson 2: Codian
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60 minutes
- Codian Gateways
- Codian MCUs
- Codian MSE8000
- Codian Learning Objectives Media Player
- Codian ISDN Gateway Introduction Media Player
- Codian ISDN Gateway Series Product Page file
- Codian ISDN Gateway Sales Presentation Slideshow
- Codian IP Gateway/Auto Attendant Introduction Media Player
- Codian 3500 IP GW Series Product Page file
- Codian IP Gateway Sales Presentation Slideshow
- Codian MCUs Resolution and Motion Explained Media Player
- Codian MCU 4200 Series Introduction Media Player
- Codian MCU 4200 Series Product Page file
- Codian MCU 4500 Series Introduction Media Player
- Codian MCU 4500 Series Product Page file
- Codian MCU 4500 Series Sales Presentation Slideshow
- Codian MCU 4501 Series Introduction Media Player
- Codian MCU 4501 Series Product Page file
- Codian MCU 4501 Series Sales Presentation Slideshow
- Codian Universal Port™ Technology/Individual Transcoding Media Player
- Codian ClearVision™ PDF document
- Codian Advanced Layouts Media Player
- Codian ConferenceMe™ Slideshow
- Codian MeetMe™ Media Player
- Codian Part of MultiWay™ Solution Media Player
- Codian MSE 8000 Introduction Media Player
- Codian MSE 8000 Product Page file
- Codian MSE 8000 Sales Presentation Slideshow
- Codian Learning Recap Media Player
- Codian Knowledge Assessment Quiz
- TANDBERG Video Learning Center file
- TANDBERG User Tips file
Online e-learning
Online Lesson 3: Recording and Streaming
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60 minutes
- TANDBERG Content Server
- Codian IP VCR
- Recording and Streaming Learning Objectives Media Player
- TANDBERG Content Server Introduction Media Player
- TANDBERG Content Server Product Page file
- TANDBERG Content Server Sales Presentation Powerpoint presentation
- Codian IP VCR Introduction Media Player
- TANDBERG Codian IP VCR 2200 Product Page file
- Recording and Streaming Learning Recap Media Player
- TANDBERG Video Learning Center file
- TANDBERG User Tips file
Online e-learning
Online Lesson 4: Infrastructure
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60 minutes
- VCS Controls and Expressways
- Interworking
- Firewall Solution
- Licensing
- Unified Communications
- VCS Learning Objectives Media Player
- VCS Control Introduction Media Player
- VCS Control Interworking Media Player
- VCS Control Interworking SIP and H.323 Media Player
- VCS Control Interworking IPv4 and IPv6 Media Player
- VCS Control SIP/H.323 Registrar Media Player
- VCS Control Call Access Control Media Player
- VCS Control Bandwidth Management Media Player
- VCS Control Aliasing Media Player
- VCS Control Integration via SIP Trunking Media Player
- VCS Expressway Introduction Media Player
- VCS Expressway Firewall and DNS Functions Media Player
- VCS Expressway Neighboring Function Media Player
- VCS Expressway Firewall Traversal Media Player
- VCS Expressway Firewall Traversal vs. Bypass Media Player
- VCS Expressway Firewall Traversal Ports Media Player
- VCS Expressway Firewall Traversal Port Tester Download zip archive
- VCS Expressway Global Aliasing Media Player
- When is a Traversal License used? Media Player
- When is a Non-Traversal License used? Media Player
- FindMe™ Feature Introduction Media Player
- FindMe™ User Tips Media Player
- VCS Control/VCS Expressway Comparison Chart Media Player
- VCS Learning Recap Media Player
- Infrastructure Knowledge Assessment Quiz
- Video Communication Server Product Page file
- Video Communication Server Sales Presentation Slideshow
- TANDBERG Video Learning Center file
- TANDBERG User Tips file
- Test Media Player
Online e-learning
Online Lesson 5: Endpoints
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60 minutes
- C Series Codecs
- MXP Codecs
- Meeting Room Endpoints
- Individual Endpoints
- Industry Endpoints
- Endpoints Learning Objectives Media Player
- Endpoints C Series Introduction Media Player
- C90 Endpoint Introduction Media Player
- TANDBERG C90 Endpoint Product Page file
- TANDBERG C60 Endpoint Introduction Media Player
- TANDBERG C60 Endpoint Product Page file
- TANDBERG C40 Endpoint Introduction Media Player
- TANDBERG C40 Endpoint Product Page file
- TANDBERG C20 Endpoint Introduction Media Player
- TANDBERG C20 Endpoint Product Page file
- TANDBERG Video Compositor and Audio Controller Demo Media Player
- C Series Codecs Sales Presentation file
- MXP Series Overview Media Player
- 6000 MXP Product Page file
- 3000 MXP Product Page file
- Edge 95/85/75 MXP Product Page file
- Edge 95/85/75 MXP Sales Presentation Powerpoint presentation
- Profile Series Overview Media Player
- Profile Series Product Page
- “What’s Your Profile?” Online Tool
- Individual Endpoints Overview Media Player
- EX90 Introduction Media Player
- EX90 Product Page file
- E20 Introdution Media Player
- E20 Sales Presentation Powerpoint presentation
- E20 Out of the Box Provisioning Media Player
- 1700 MXP Introduction Media Player
- 1700 MXP Product Page file
- Movi Introduction Media Player
- Movi Product Page file
- Movi Sales Presentation Powerpoint presentation
- Why Movi Needs VCS and TMS Media Player
- Precision HD Webcam Product Page file
- PrecisionHD™ USB Camera Sales Presentation Powerpoint presentation
- Industry Endpoints Introduction Media Player
- Clinical Presence System Introduction Media Player
- Clinical Presence System Product Page file
- Clinical Presence System Sales Presentation Powerpoint presentation
- Synch Introduction (Americas only) Media Player
- Synch Product Page (Americas only) file
- Synch Sales Presentation (Americas only) Powerpoint presentation
- Endpoints Learning Recap Media Player
- Endpoints Knowledge Assessment Quiz
Online e-learning
Online Lesson 6: Immersive Room-based
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60 minutes
- Telepresence
- TelePresence™ Learning Objectives Media Player
- TelePresence™ T3 Tour Media Player
- TelePresence™ Interoperability Media Player
- TelePresence™ T3/T1 Product Page file
- TelePresence™ T3 Custom Edition Product Page file
- TelePresence™ T3 Custom Edition Sales Presentation Powerpoint presentation
- Visit our Executive Briefing Centers file
- TelePresence™ Touch User Interface Media Player
- TANDBERG Total TelePresence™ Product Page file
- TANDBERG Total TelePresence™ Server Product Page file
- TelePresence™ 8710 Blade Product Brochure PDF document
- TelePresence™ Server 7000 Series Product Brochure PDF document
- TelePresence™ Server Sales Presentation Powerpoint presentation
- TelePresence™ Learning Recap Media Player
Online e-learning
Online Lesson 7: Services
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60 minutes
- Core Services
- Installation Services
- Training
- Global Deployment
- Professional Services
- Grant Services
- Additional Service Documents
- Additional Resources
Pre-learning Lessons for TCE2 Instructor Led Training