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Wednesday, August 3, 2011

all about CME 7.x, 8.x

Cisco Unified Communications Manager Express 
http://www.cisco.com/go/cucme
Simple, Affordable All-In-One Communications.
Cisco Unified Communications Manager Express provides call processing for Cisco Unified IP phones for small-office or branch-office environments. It enables the large portfolio of Cisco integrated services routers to deliver unified communications features that are commonly used by business users to meet the voice and video communications requirements of the small or medium-sized office. Cisco Unified Communications Manager Express allows the deployment of a cost-effective, highly reliable communications system using a single device with Cisco IOS Software.
General Information
Cisco Unified Communications Manager Express provides the following benefits:
  • A cost-effective, converged data and voice solution inside Cisco Integrated Services Routers
  • Key system and small PBX features plus innovative convergence applications for up to 450 users
  • Increased user productivity with Cisco Unified CallConnector for Microsoft Office, a presence-based Windows application that gives users call control, location, and status of other users
  • Single number reach function, which can forward incoming business calls to mobile or home phones based on user-specified call handling rules
  • An intuitive GUI for easy installation; adds, moves, and changes
  • Internetworking with Cisco Unified Communications Manager
  • Industry-leading investment protection for future growth
Now you can scale IP telephony functionality to a small site or branch office with Cisco Unified Communications Manager Express, a solution in a single appliance that is low-cost, reliable, full-featured, and simple to deploy, administer, and maintain.

Presentations

Technical White Papers

Q&A

Design Guides

CME SRND Guide – CME Service Reference Network Design (SRND) guide provides design considerations and guidelines for deploying Cisco Unified CallManager Express (Cisco Unified CME) in the context of standalone or distributed call control environments.

External Configuration Guides

Trainings & Tech Notes

Trainings

Configuring Hardware Conferencing – This CME Tutorial VoD goes through the procedure to set up a CME system to use hardware conferencing capabilities. This VOD includes instructions on how to set up and use both an ad-hoc and meet-me conference.
CME 7921 Push-To-Talk – This CME Tutorial VoD goes through the procedure to enable Push-to-Talk capabilities on a CME system using a 7921 IP Phone.
Implementing IP Phones – This SBCS lab guides you through setting up the SBCS/Cisco Unified Communications Manager Express ephones.
How to configure line monitor using IOS CLI – This SBCS Tutorial VoD goes through the steps of using IOS CLI to configure the line monitor feature on the UC520. Line monitor feature allows an attendant to see the status of an extension.
How to configure line label using IOS command line interface – This VoD goes through the steps of using IOS CLI to configure the line label feature on the UC520. Use line label feature to label a line to display a more meaningful string on the phone such as person’s name.
How to configure shared line using IOS command line interface – This SBCS Tutorial VoD goes through the steps of using IOS CLI to configure the shared line on the UC520. Use shared line feature to allow multiple phones to share the same extension number and ring when that extension is called.
Error Message Look up:
Tech Notes:

Security Best Practices & SNMP MIB

CME Toll Fraud Prevention Technical White Paper
Cisco Unified Communications Express Security Best Practices– Additionally, it ishigly recommended that VARs and SEs review the Communications Manager Express Solution Reference Network Design (SRND) Guide and implement the security best practices.
SNMP
Cisco
CallManager Express 3.4 SNMP MIB Support

Tools & Compatibility Information

Cisco Unified CME and Cisco IOS Software Version Compatibility Matrix
Cisco Unified
CME Localization Matrix
CME/IOS Compatibility Matrix – CME 7.1 is now available for early adopters with IOS 12.4(22)YB.  For more information, please review the “Cisco Unified CME and Cisco IOS Software Version Compatibility Matrix”
CME Feature Map – For a list of features available with each CME version, a system administrator can refer to the CME feature history map.
CME History Feature Matrix January 2009
Cisco Unified Communications Manager Express Command Reference
CME Quick Configuration Tool (QCT):
If you don’t like CLI to configure Callmanager Express, here’s a GUI tool which basically dumps a config file on CME based on your input.
http://www.cisco.com/asiapac/campaigns/businessdialogue/files/IPC_Exp_QCT_DS.pdf

Software Download

CME Forced Authorization Code files – this TCL script is not TAC supported.
CME Individual Files – use the CME individual files to add individual phone firmware and CME support files. CME Individual Files
CME TAR Files – Each TAR package will include a Readme file which provides the instructions for upgrading the CME – this includes all the commands such as tftp-server, load statements, etc.  The cme-basic TAR package will contain the most common phone loads (7940/60, 7941/61, 7906/11, 7921, 7936) and the CME GUI files, while the cme-full package will contain all phone loads, CME GUI files, Ringtones, and Background images, and BACD prompts. CME TAR Files

Solutions & Product team

For general CME product related questions, please contact the Cisco Product team. mailto:access-ccme-cue@cisco.com
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