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Friday, August 5, 2011

Integration Microsoft Exchange 2010 UM to Cisco CME 8

In this article we will detail an implementation that we have recently completed here at UC Integrations. This article will cover the aspects of integrating Exchange 2010 with CME 8. We will follow up with detailed information on integration of Microsoft OCS 2007 R2 as detailed in the topology diagram below.
Requirements
1 x Cisco 2900 Series Voice Gateway 1 x Microsoft Exchange 2010 Server 1 x Microsoft Exchange 2010 UM Server (Role)
1 x Active Directory Service Server
Topology

Process Overview
Exchange 2010 UM Server
1. Configure Exchange Server 2010 as per the Microsoft Technet Deployment Guide.
2. Verify that the Exchange server roles other than the Unified Messaging server role have been installed and configured.
3. Install the Unified Messaging server role.
4. Optional: Install the Unified Messaging language packs you need on the UM servers in your organization.
5. Create the required number of UM dial plans for your organization.
6. Create the required number of UM IP gateways.
7. Create a UM Hunt Group
8. Add each UM server that has been installed to the appropriate dial plan.
9. Optional: Configuring mutual TLS
10. Create the required number of auto attendants.
11. Configure the auto attendants in your organization.
12. Create a UM mailbox policy or configure the default UM mailbox policy.
13. Enable users in your organization for Unified Messaging.
14. Optional: Deploy and configure incoming faxing.
Cisco Communications Manager Express
1. Configure Voice Mail Pilot - > Allows incoming calls from Exchange UM, also Allows calling to Exchange using XXXX phone number.
dial-peer voice XXXX voip
description *Exchange Unified Messaging*
destination-pattern XXXX session protocol sipv2
session target ipv4:EXCHANGESERVERIP:5060 session transport tcp
incoming called-number .
dtmf-relay rtp-nte
codec g711ulaw
fax rate disable
fax protocol pass-through g711ulaw
no vad
2. Configure Auto Attendant Pilot, and Forward to auto attendant translation rule.
dial-peer voice YYYY voip
description *Exchange Auto Attendant"
translation-profile outgoing auto_attendant
destination-pattern YYYY
session protocol sipv2
session target ipv4:EXCHANGESERVERIP:5060
session transport tcp
dtmf-relay rtp-nte
codec g711ulaw
fax rate disable
fax protocol pass-through g711ulaw
no vad
voice translation-profile auto_attendant translate redirect-called 7
voice translation-rule 7
rule 1 /.*/ //
3. Configure Voicemail Profile
telephony-service
voicemail XXXX
mwi relay
4. Configure Message Waiting Indicator
sip-ua
mwi-server ipv4:255.255.255.255 expires 3600 port 5060 transport udp unsolicited
5. Configure phones for message waiting indicator.
ephone-dn 1 octo-line
number ZZZZ
mwi sip
6. Voice Service Voip
voice service voip
gcid
cti csta mode basic
no cti shutdown
callmonitor
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service h450.2
no supplementary-service h450.3
no supplementary-service h450.7
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
header-passing
registrar server expires max 1200 min 60
Further updates will be applied as applicable inluding screen shots of an installation of Exchange 2010 UM Server and any caveats.