CME-Parallel-Hunt-Lab

Introduction:

CME 4.3 introduces support for Call Blast functionality. Call Blast, also known as Parallel Hunt-Group, allows a user to dial a pilot number that rings 2-10 different extensions simultaneously. The first extension to answer gets connected to the caller while all other extensions will stop ringing. A timeout value can be set whereas if none of the extensions answer before the timer expires, all the extensions will stop ringing and one final destination number will ring indefinitely instead. The final number could be another voice hunt-group pilot number or mailbox

The following features are supported for Voice Hunt-Group:

• Calls can be forwarded to Voice Hunt-Group

• Calls can be transferred to Voice Hunt-Group

• Member of Voice Hunt-Group can be SCCP, ds0-group, pri-group, FXS or SIP phone/trunk
• Max member of Voice Hunt-Group will be 32

Lab Objective:

In this lab, you are going to:

1. Configure and test Call Blast (Parallel Hunt) functionality on the system.

Highlights:

• CME 4.3 or higher software is required.

Lab setup overview:

Physical Layout

 

Device	IP addresses
CME1	10.100.100.10
CUE1	10.100.100.11
CME2	10.100.100.20
CUE2	10.100.100.21

Dialplan:	CME DID numbers	Internal Numbers
Voicemail (VM)	408-525-1100	100
Auto-attendant (AA)	408-525-1110	110
Custom AutoAttendant	408-525-1120	120
POD1-Phone 1	408-525-1101	101
POD1-Phone 2	408-525-1102	102
POD1-Phone 3	408-525-1103	103
POD2-Phone1	919-919-9201	201
POD2-Phone2	919-919-9202	202
POD2-Phone3	919-919-9203	203
External Number – 1	650-7xx-1001

Exercise 1

Note: Please use CME-1 (10.100.100.10) for this lab.

Configure primary extensions on all phones to be in parallel hunt-group.

1. Telnet into CME-1 by opening a telnet window and telnet into 10.100.100.10

1. Username: cisco , Password: cisco, Password: cisco

1. The following commands will assign the primary extensions for all three phones into the parallel hunt-group.

Paste the following commands in.

config term

!

voice hunt-group 1 parallel

list 101, 102, 103

pilot 160

!

!

ephone 1

button 1:1 2:11

reset

!

ephone 2

button 1:2 2:11

reset

!

ephone 3

button 1:3 2:11

reset

!

Exit

Test out parallel-hunt functionality

1. From the second line on IP Phone 3, call extension “160”, which is the pilot number for all the phones. All the phones should now ring simultaneously.